Horrible tech support for the WRT150N

Discussion in 'Cisco/Linksys Wireless Routers' started by jwhowarth, Jul 31, 2008.

  1. jwhowarth

    jwhowarth Addicted to LI Member

    I must say that I am extremely disappointed with the support LinkSys is <not> providing for the WRT150N. I purchased a version 1.0 of this router over a year ago. At the time I went through tech support and was given access to a 1.02.1 pre-release of the firmware. Shortly after that 1.01.9 was released. Since then I am still having issues with low throughput under N wireless connections compared to G wireless connections. I noticed that the 160N 1.02.2 firmware release notes indicate that it works on a 150N 1.x but the firmware doesn't successfully install on my WRT150N so I am stuck with 1.01.9 (having lost my copy of 1.02.1 beta). I have tried a number of times to get the Linksys support to provide me with a newer beta of the firmware or a copy of 1.02.2 that will install. They refuse quite rudely to do so.

    It is obvious to me that Linksys is far more interested in releasing newer models than supporting the older one. I purchased the 150N expecting the same robust release rate of fimware that I saw for my old WRT54G. This isn't the case and I am shelving the 150N in favor of a more expensive Apple Airport Extreme base station that at least sees a decent level of firmware support. No more Linksys here.

    ps The most annoying part is that the Linksys tech support supervisor thought that theWRT54G needed more firmware releases than the 150N (despite the fact that N standard is still in Draft). What a joke.

    pps Has anyone managed to get 1.02.2 installed on a 150N?
  2. Toxic

    Toxic Administrator Staff Member

    the only Beta I have seen is 1.52.0-ETSI ( /Linksys-EMEA/Linksys/Firmware/WRT150N/1.0/WRT50N_1.52.0-beta_ETSI_code.zip) though looking at the version number on downloads the 150n v1.0 should be near 1.0x.x and the v1.1 is aroung version number 1.5x

    I'll ask a few contacts at linksys to clarify this.

    I doubt tbh the wrt160n would work on the wrt150 since the ID will be different when flashing, thats why it is failing. i would not recommend anyone flashing their router with a non-supported firmware since you will most likely end up bricking your router.
  3. jwhowarth

    jwhowarth Addicted to LI Member

    I found the beta firmware that I was given last year. It was 1.02.0 and installs fine on the WRT150N. The reason why I tried to install the WRT160N firmware was that the firmware release notes start with...

    Linksys- A Division of Cisco Systems, Inc.

    Release Date : January 10, 2008
    Current Firmware : 1.02.2
    Product PartNo : WRT150N ver. 1.x/WRT160N

    which certainly suggests it should work with both models. In any case, I've
    decided to switch over to an Apple Airport Extreme basestation. Aside from
    timely firmware updates, the Apple Airport Extreme supports using the N
    wireless protocols on the 802.11a wireless frequencies (which should help
    a lot with interference from nearby wireless routers).
  4. Toxic

    Toxic Administrator Staff Member

    both WRT150N and WRT160N have v1.5x as the lastest GPL Source code. I am however trying to confirm whether or not the 150n v1.0 and 1.1 and wrt160n use the same firmware code.
  5. Toxic

    Toxic Administrator Staff Member

  6. jwhowarth

    jwhowarth Addicted to LI Member

    When I try to download the wrt150N beta I get an error...

    Not Found
    The requested URL /files/WRT50N_1.52.0-beta_ETSI_code.zip was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
  7. jwhowarth

    jwhowarth Addicted to LI Member

    Also, can the 1.02.7 beta for the WRT160N be installed on the WRT150N? The previous beta I had (1.02.0) could be installed on the WRT150N.
  8. Toxic

    Toxic Administrator Staff Member

    The WRT150N link should be working now. as to the wrt160N beta firmware. I honestly dont know.
  9. jwhowarth

    jwhowarth Addicted to LI Member

    Isn't the ESTI firmware only for Europe? Is there a changelog for it?
  10. jwhowarth

    jwhowarth Addicted to LI Member

    I should point out that the problem I am seeing is low throughput under N connections compared to G connections from my WRT150N to a MacBook Pro. I see the same issue under Mac OS X and Linux (with the new ath9k drivers). The G connections (as measured with SpeedNet) shows the full 14 Mbps cablemodem speed but the N connections (using the same channel as the G connection) provides only 4 Mbps. The most annoying part was that the Linksys Tech Support supervisor didn't want to admit that this is still a Draft-N product that required additional firmware updates. I suspected this sort of thing would happen once Cisco purchased Linksys.
  11. Toxic

    Toxic Administrator Staff Member

    ETSI - EU Standard = 1-13 Channels.
    US - FCC Standard = 1-11 Channels.

    You could always try a 3rd party firmware. DD-WRT. at least there you will be able to increase the signal stength.
  12. jwhowarth

    jwhowarth Addicted to LI Member

    I was able to successfully install the WRT-160N 1.02.7 beta firmware on my WRT-150N wireless router. Everything is working fine so far. A couple questions.... are there any release notes for the 1.02.7 beta3 release indicating what fixes are present? Also exactly how old is the firmware? Hopefully they won't do anything stupid like lock out WRT-150N routers when 1.02.7 finally gets released.
  13. Toxic

    Toxic Administrator Staff Member

    There is no changelog as i said on the downloads page. I can only tell you want is already known. file date is 24/04/08

    Beta firmwares, whatever version they are, would very rarely keep the same version number as an official release.

    The linksys GPL site for the WRT160N shows version 1.53 ftp://ftp.linksys.com/opensourcecode/wrt160n/ (being the latest beta possibly) however no beta firmware/official firmware of that version can I find.

    I have however been told 1.0 and 1.1 of the WRT150N are compatible in regards to firmwares. tThe gpl for these two show 1.51.3 was the latest. however on my site downloas there is a 1.52 beta firmware for the WRT150N. this would be the latest for the WRT150N and sinc ethe numbering is much higher ie 1.02 - 1.52 the changes would be more significant (or should be)

    but since the WRT160N and WRT150N both have different version numbers then we cannot tell which newer or has better fixes.

    I do not know what changed there are in any beta firmware unless a changelog is given with the firmware. unfortunately I do not work for Linksys and do not own a WRT150N :)

    if you want the latest firmware, then DD-WRT v24 SP1 would be it. it would most likely add far more features and boosting signal strength is a bonus.
  14. jwhowarth

    jwhowarth Addicted to LI Member

    Is there a consensus on how well DD-WRT supports the N wireless protocols? I assume its code base is unique and totally different from that used in the current Linksys routers? My main complaint about the WRT-150N is that it has never provided the same consistent throughput on N connections as on G connections. I am unclear if this is a defect in the firmware (that DD-WRT might solve) or a limitation of the hardware.
  15. jwhowarth

    jwhowarth Addicted to LI Member

    To clarify my last comments, I have found that a Road Runner Turbo (14 Mbps) connection is fully utilized with a channel 11 G wireless connection. The same channel on N wireless is usually about 1/3 lower in effective bandwidth and varies a lot (as measured in Speed Net). I only see the same full bandwidth under N wireless connections if I resort to wide 40kHz channels instead of standard ones. Of course that is suboptimal (because as I understand it) the tx power is spread out over a larger band of frequencies and thus weaker overall.
  16. Toxic

    Toxic Administrator Staff Member

    I cannot answer about ddwrt firmware. either ask in the ddwrt forums at dd-wrt.com or try sending a message to brainslayer. either way you should get some sort of anwer, unless you just try the firmware for yourself.
  17. adisor19

    adisor19 Network Guru Member

    If i'm not mistaking DD-WRT only support half channel connections on N mode. In other words : 160Mbps is your max connection.

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