I smelled smoke from my WRT54G

Discussion in 'Cisco/Linksys Wireless Routers' started by eli2k, Dec 21, 2005.

  1. eli2k

    eli2k Network Guru Member

    I just came home for winter break and attempted to plug in a linksys WRT54G router I was using before I left. So I plugged the power adapter in and the router started crackling and I unplugged it and could smell smoke. 8O

    SO...what just happened? Did I happen to pick the wrong power adapter? It looks like the same one I used before, and is my router completely dead now, and I just have to buy a new one?

  2. flopez

    flopez Network Guru Member

    i'd buy a new one just to be on the safe side. i wouldn't want to risk an electrical fire. how old was that router by the way?
  3. eli2k

    eli2k Network Guru Member

    It's only six months old, which feels like a total waste of money now because I didn't even get to use it much. It doesn't even power on because its insides are all screwed up right now.
  4. NateHoy

    NateHoy Network Guru Member

    Could be that you chose the wrong adapter. The linksys ones are clearly labeled and are 12V, dunno the polarity off the top of my head.

    More likely that some dust built up, or something.

    But, as you probably know, electronic equipment runs on smoke, and you just let the smoke out. You can always call Linksys and explain your predicament, and see if they'll RMA it as a warranty replacement. Be really nice, and if you happen into a sympathetic rep... hey, it's worth a try.
  5. eli2k

    eli2k Network Guru Member

    I purchased this from Fry's Electronics; what's the chance they will still have an electronic copy of my receipt? I neglected to keep track of it. :-/
  6. NateHoy

    NateHoy Network Guru Member

    Dunno. We don't have Fry's up here in the Hinterlands of Maine. Put it back in as much of the original packaging as you can cobble together, find all the stuff you can that came with it, go back, and politely plead your case to Fry's, or call Linksys and explain your predicament.

    Personally, I'd start with a call to Linksys. From what I've seen here, they're pretty generous with their swap policy. No guarantees, mind you, but it's worth a call...
  7. eli2k

    eli2k Network Guru Member

    Darn, I emailed Linksys support, and I guess my router is the V1, which means it uses a 5V 2A power adapter, and the one I thought was the right one was 11V 0.8A. I think I will try giving Linksys a call later to see what happens. Thanks for your help!
  8. NateHoy

    NateHoy Network Guru Member

    Good luck. I suspect you are probably SOL, but it's worth a call. Last resort, have a lady with a nice voice call for you and keep calling back until she gets a young-sounding support rep. Then go for the sympathy bid. :cheerup:

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