intermittent ERR_EMPTY_RESPONSE in webif - manual firmware update?

Discussion in 'Tomato Firmware' started by bogderpirat, Dec 6, 2017.

  1. bogderpirat

    bogderpirat Network Guru Member

    hey folks,

    i'm on an R7000 with shibby's 136 K26ARM USB AIO-64K.

    on occasion whilst using the web interface, i will get ERR_EMPTY_RESPONSE errors, or the little pictograms of the ethernet ports under Ethernet Ports State will not load. sometimes (but not always), chrome will re-load the page so that the error message only appears for a split second, sometimes it will not.

    what however always fails, no matter how often i try, is upgrading the firmware to a newer version. as soon as i hit the upgrade button with the firmware file selected, i get that old familiar countdown page that then reloads to display the aforementioned error. i've waited, gone back to the web interface, the device doesn't reboot or anything, just keeps running with the current version.

    i suspect (having done no research other than a forum search that came up empty) that this has to do with build v136 and would like to upgrade, but since the webif method won't work, does anyone have a pointer on how to run a manual upgrade via ssh with the trx file stored locally? i found some commands, but am a bit wary because i can't find information on the R7000's partition layout.

    thanks a bunch.
  2. AndreDVJ

    AndreDVJ LI Guru Member

    Try using "upgrade-plain.asp" page (you need to manually type that in your browser).
  3. bogderpirat

    bogderpirat Network Guru Member

    cool! unfortunately, the resulting post to upgrade.cgi consistently gives me that same error message; ERR_CONNECTION_RESET.
  4. AndreDVJ

    AndreDVJ LI Guru Member

    I'd try returning to Genie first (there's a binary for that in Shibby's website).

    Beyond that, I only know the debrick method, via an USB-TTL cable.
    bogderpirat likes this.
  5. bogderpirat

    bogderpirat Network Guru Member

    kille72 and AndreDVJ like this.
  6. AndreDVJ

    AndreDVJ LI Guru Member

    Learned something new today. Thank you.
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