IPSEC required for QuickVPN???

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by BrianM68, Jun 11, 2005.

  1. BrianM68

    BrianM68 Network Guru Member

    Hi everyone,

    I just found this forum and I am on my 5th day of trying to setup a remote connection to my SOHO from another location. I bought yet another router last night, the WRV54G, and waited around all day here for the linksys.com site to come back on line. Babu from tech support told me "you will be wanting to try in 30 minutes". Well I finally got thru in 5 hours and I just flashed v 2.37 into the router and setup an account for myself in the VPN users.

    When I try to connect from the remote location using QuickVPN, it only takes 2 or 3 seconds to say "unable to connect" with a list of possible reasons for my problem. Now I have seen plenty of reference to the IPSEC config, but no where on the linksys setup does it say anything about having to set that up for quickVPN, only for setting up a tunnel....so I am confused. Do I bother with it or am I doing something else wrong? Here is the setup:

    WRV54G with static IP
    V2.37 firmware
    ISP is dslextreme, modem is older 5260
    security disabled
    all other settings match the ones posted in this forum
    MTU is auto

    Client PC:
    sony laptop running XP home
    no other VPN clients
    connected direct to SBCglobal ISP with no router
    XP firewall turned off
    MTU is 1480, since it is PPPoE I can't change it


  2. DocLarge

    DocLarge Super Moderator Staff Member Member

    What's happening?

    For starters, "do not" disable security on the router (you've committed a cardinal sin of networking, my son...)

    Check again and see if ipsec is enabled on the router, ipsec is enabled on the computer, and you're not using complex passwords for quickvpn authentication. If you use complex authentication, quickvpn doesn't deal to well...

    Also, take a look at the "Reasons quickvpn won't connect" sticky and see if there's anything that covers your situation, and I'll try and help as much as I can.

  3. BrianM68

    BrianM68 Network Guru Member

    Hi Doc,

    Thanks for the reply. I only disabled the security to rule out possible reasons for the failure to connect and I have since enabled it. I will be sure to have the most secure settings possible once I get this thing to work!!!

    My original question is still confusing to me...when you say "see if ipsec is enabled on the router, ipsec is enabled on the computer..." I don't understand exactly what that means. How do I check ipsec to see if it is enabled? I opened task manager and looked for any process with "IP" in it's name, but there is nothing close to it. I do have a process called VPNClient.exe though.

    I have seen the procedure to create rules for ipsec but it was my understanding that this was not required if I will be using QuickVPN to connect. Before I purchased the WVR54G I did try to create a VPN tunnel with my other routers and I followed the ipsec instructions from the linksys website...could this be why I cant connect now with QuickVPN?


  4. DocLarge

    DocLarge Super Moderator Staff Member Member

    To see if ipsec is turned on, go to start, contol panel, then adminstrative tools; under there, you should see the "services" icon. Click on it, then scroll down the list until you come to ipsec. It should be enabled and started. If it isn't, enable it.

    On your router, click on "security." Then, click on "VPN." You should see ipsec, pptp passthru, and l2tp. At a minimum, you should have ipsec enabled (the other two are not completely neccessary).

    Throw out the "ipsec configuration instruction" you saw on the linksys site; this was their solution before they created the quickvpn client. By the way, you "do not" have to use that guide if you have quickvpn. Quickvpn installs the ipsec information seen on the linksys site "automatically" (look under the programs -->linksys-->linksys vpn client directory and you'll see the "exact" same thing).

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