Linksys not supporting RVS4000?

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by bctrainers, May 20, 2007.

  1. bctrainers

    bctrainers LI Guru Member

    Earlier today when I attempted to go to the linksys support chat for a little support about my router, I got the image below instead. Linksys discontinue the RVS4000 or something?

    Attached Files:

  2. Toxic

    Toxic Administrator Staff Member

    I am a little confused myself as to why they dont give Live Chat support for this model. if you have bought your router from a Linksys VAR Reseller, then they will have access to Level 2 support and should be able to help you. I will however ask why the Live chat is not supported, but I many have already answer the question already.
  3. ghus

    ghus LI Guru Member

    great..... thats all we need. starving for another firmware here. The last one is not stable by far. I am still experiencing general instability problems that require occasionally to reboot. Specifically problems with QOS and DHCP features. Unstable features that need some work. The last thing we want is to throw it away. They are so close to having a kickass device but they are not there yet. Hopefully they won't discontinue it cause after that I'll find it really hard to get another linksys again.
  4. Toxic

    Toxic Administrator Staff Member

    as far as I am aware there is no rumour of discontinuing this device. this afaik is mere speculation. I do know there is new firmware on the horizon, but there is no official release date for this. (soon however)
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