Linksys Replaced my NSLU2, but "access denied" rem

Discussion in 'Cisco/Linksys Network Storage Devices' started by emoss, Mar 5, 2005.

  1. emoss

    emoss Network Guru Member

    After discovering that I could no longer add or delete any files to the Maxtor One Touch I have attached to my NSLU2, I spent over 2 hours on the phone with Linksys last week. Ultimately, they decided that the NSLU2 was faulty, and sent me a replacement.

    I just attached it, ran the setup disk, and now see the same accounts, shares, etc. I also have the exact same problem.

    It's now obvious to me that the info re: shares and access resides on the HD , rather than the NSLU2, thus nothing has been solved by replacing the unit.

    Is there any way I can resolve this without re-formatting the HD?

  2. Garystar1

    Garystar1 LI Guru Member

    Accessing Disk 1 after Receiving "Access Denied" Message

    EMoss (and others),

    I found I had the exact same problem. And I fully agree that the problem is in something that the NSLU is storing on the HD. One answer was to re-format the hard drive. However, after browsing this site, I saw mention of another possible answer. That is to perform a "Scan Disk". To do this, use the web interface. It's on the same page as the "Format Disk" ("Administration", "Advanced", "Disk").

    Apparently, the disk needs to be scan every so often. Whether its based on time or number of accesses, I have no idea. But it's worth a shot rather than having to go through the whole pain of re-formatting.

    Unfortunately, I didn't try this BEFORE I went through the pain of re-formatting and re-loading the HD (which will be complete in another 2 hours after I finish reloading 42 GB of pictures). Therefore, I can't say for certain that it will work.

  3. d__l

    d__l Network Guru Member

    If your disk goes into read only mode, then the cause is almost certainly that the counter for the regular scan disk requirement has been exceeded and your data is being "protected" until you carry out a scan disk. Apparently, people aren't as aware of this feature as they should be. Linksys doesn't have anything about it in their knowledgebase or in the help files.
  4. sufrano63

    sufrano63 Network Guru Member

    Is running scandisk periodically recommended?
  5. d__l

    d__l Network Guru Member

    It is most definitely recommended! From the help section on the Disk Utility page:
    Too bad there aren't any guidelines to tell what is meant by "regularly", e.g., weekly, bi-weekly, monthly, etc. or any indication of what item is counted for the lock out program, e.g., minutes of use, number of bytes written, number of accesses, etc.

    If the NSLU2 is running 24/7, the longest interval that the unit can be programmed between automatic scans is weekly. Does that mean a scan disk at least every week is recommended when running it continuously?
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