Now Laptop Won't Connect Wirelessly

Discussion in 'General Discussion' started by sam4425, Aug 11, 2006.

  1. sam4425

    sam4425 LI Guru Member

    I have a Dell laptop with an internal wireless card. I used to be able to connect to ANY open wireless network with my laptop until I used to my laptop to set up my WRT54G router.

    Because I have a Westell modem (for DSL access) at home, I had to call Linksys to get their help to set up the router to be compatible with the Westell modem. Now, when I boot up my laptop at home, I get a window that says "Connect to (some IP address)" and has a place for me to enter name and password. Linksys guy who set up the modem told me not to enter any information and to keep hitting cancel until window disappears, which it does after 4-6 times. I never have any problem connecting to the internet when I am at home, using the Linksys router that I set up on my laptop. I now also have a Dell desktop, which is connected directly to the router. I have no problems with either of the computers using my secure Linksys router.

    However, when my laptop is out of range of MY router and I boot it up, the gray box (showing "Connect to . . . and asking for name and password) does not appear. Also, when I went to my friends house the other night with my laptop and booted it up there, I couldn't get onto her unsecured network that is not my Linksys router at home. In fact, I can't get onto ANY unsecured (or open) network. Anyone ever heard of this? I am soooo not computer technical, so please go slow.

    Thanks - Heidi
  2. jgutz20

    jgutz20 Network Guru Member

    are you just waiting for this dialogue box to appear? because you need to be telling your laptop which network to join after you refresh your list in range.

    sounds to me like mr. linksys read a script on how to set your computer up and did a pathetic job at that. you shouldnt have to cancle any dialogue box 4-6 times to get connected to any network, even with a dell.
  3. Esquire

    Esquire Mesquire Staff Member Member

    Have you tried setting your own Linksys router as an open connection and connecting to it?

    Are you sure those networks are really "open"? What appears to be an unsecured network may in fact be protected by MAC Address Filtering on the router - no client software can indicate this, and since you are not the network administrator of other "open" networks, there is no way to tell if filtering is in use.
  4. sam4425

    sam4425 LI Guru Member

    I think Starbucks is a completely open network, right, so I should be able to log on there, at a minimum. After being on the phone for 45 mins with Linksys support, who insisted it is the wireless card software, and not the way they set up the router, we finally got my laptop to connect to one of the "open" networks. Now I'm home and my laptop won't connect to my ownnetwork. This is very frustrating!
  5. Esquire

    Esquire Mesquire Staff Member Member

    The wireless networks offered by my local Starbucks franchaises aren't open and they cost the customer to connect, but anyway.... which wireless adapter and client and driver versions do you have on your Dell?
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