Problem with VNC & Remote Desktop

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by peter9030, Aug 9, 2006.

  1. peter9030

    peter9030 Guest


    I have set up a RV042 (firmware at my office.
    At home I have installed QuickVPN version
    When I connect to the office, the VPN connection is made and I can ping all machines using their IP-adress. I also can connect to the shared drives and transfer files. So far so good.
    When I trie to use remote desktop or VNC the connection is made but the screen stays black. When using VNC the remote pc reacts to moving the mouse and sending CTRL+ALT+DEL.
    A second problem is, I can't ping the machine using their name.
    Can anyone help me out?

  2. robbingci

    robbingci LI Guru Member

    Re: Black screen problem with VNC and Remote Desktop


    Had a smilar problem when first setting up a couple of WRV200s. After Hoouuurrrsssss on the phone with both Linksys and MS I finally found out that a Black Hole router had appeared somewhere between me and the remote location. I do not know if the WRV200 is at fault, but I got exactly your symptoms at 2 different remote locations (KY and PA) after setting up the new routers. There is a workaround you can use by letting your system negotiate MTU sizes; requires a regedit and addition of a couple of Dwords on the remote and local PCs. See
    After setting EnablePMTUBHDetect and EnablePMTUDiscovery on the sytems, both VNC and Remote Desktop work as they should.

    Good Luck
  3. mitch1101

    mitch1101 LI Guru Member


    i had the same problem with the rv042 and the firmware
    I also contacted the support, but they had no idea.
    I updated the router to version beta and the problem is solved.
    I think it is a bug in the firmwareversion
    Try also the version of the linksys client. There are some new features.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice