Problems with QuickVPN and Netgear RNDX4410 ReadyNAS

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by peterocallaghan, Feb 18, 2010.

  1. peterocallaghan

    peterocallaghan Addicted to LI Member

    Hi Guys

    I have a strange problem.

    We have an office etwork with a Netgear RNDX4410 ReadyNAS used for a fileserver.

    The internet connection is handled by a linksys RV082

    I have setup some vpn users and the quickVPN utility and this connects fine, can ping computers in the office from outside.

    However I cannot ping or access the Netgear RNDX4410 ReadyNAS . I know it is working as I have logged into the office remotely and can access it from any of the machines within the office. This is the only item I cannot access over the VPN.

    I can set up the PPTP VPN on the RV082 and use the microsoft VPN client I can ping and access the server fine but I would prefer to use the quickVPN client if possible

    Any ideas would be greatly appreciated.
  2. Disman_ca

    Disman_ca Super Moderator Staff Member Member

    What is handling the name resolution for the RNDX4410? Are trying to ping the name or the known IP address? You may need to just set a static IP address on the RV082 to force it to know what the IP address is.
  3. peterocallaghan

    peterocallaghan Addicted to LI Member

    The Rv082 handles all name resolution. I have tried pinging both the IP address and the DNS name of the RNDX4410 but recieve no reply from either.

    When I try with the name I get a message saying "Ping request could not find host fileserver. Please check the name and try again"

    when I try with the IP address I get "request timed out" messages.

    Can you point me to where on the RV082 I go to to set a staic address.
  4. Disman_ca

    Disman_ca Super Moderator Staff Member Member

    I don't have a RV082 but on my RVL200 you can set a static IP on the DHCP page. You should be able to ping by IP so it sounds like either the ping is not crossing the VPN tunnel or the RNDX4410 is ignoring it? I'm not sure I can help you out much more.
  5. DocLarge

    DocLarge Super Moderator Staff Member Member

    Quickvpn is not that intuitive. If memory serves me correctly, it doesn't resolve DNS names very well (it's been a while since I've dealt with quickvpn).

    I've just bought a ReadyNAS NVX myself (haven't finished setting it up) but I've had an NV+ for a few years now. Just to try something different, I recently starting messing around with SSL Explorer (a browser based vpn client) with "great" success for remote access. I could easily access shares on my ReadyNas NV+ just as easily and securely as with quickvpn.

    So, my suggestion would be you try using a different type of vpn to see if the problem is merely quickvpn "acting a fool." Additionally, try setting up a pptp client on your RV082 also to see if you can access your NAS.

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