We have a freshly acquired RV016 with 5 ADSL connections at the office. It had major issues. Lost connections. Crashed. We upgraded to 2.0.17, same thing. The router mysteriously died in the wee hours of each morning, and each office day started without Internet access until the bleary-eyed admistrator came in and recycled the power. We had to mount a big RED switch outside of the server room, flicking it recycled the router. It was that bad. We lost our remaining hair, and were ready to move to Clarkconnect (cheap, but the box with two quad NIC cards would have cost 10 times the cost of the RV016.0 I stumbled across the RV016 v2.0.20 Beta Firmware, posted on this forum. I thought: It's Beta. But what the heck, it can't get worse than this. Installed it. And all our troubles went away. The router is rock steady now. There are occasional re-boots, but it re-boots gracefully, re-establishes all connections, for all intents and purposes unnoticeable (unless someone is in a big download ...) We cancelled the order for the router box. Thank you, Linksysinfo!!!!!!