RV016 problems

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by jwjames83, Feb 25, 2008.

  1. jwjames83

    jwjames83 LI Guru Member

    Okay . . . perhaps I'm just an idiot in charge of networking (which is very possible!!), but this isn't making any sense. We've been installing RV016s for the past year in our jobs, and all have worked fine. Lately, the last two we've installed, they work for a little bit, then someone else hops onto the network, and the next thing we know - we're getting a call saying they cannot get out onto the web.

    So - we're over there, trying to fix / troubleshoot the problem. When a single computer is plugged into the modem, we can get onto the internet. Once we hook up the router to the modem, nothing. We're doing VERY basic networks, nothing fancy. The router doesn't get any IP address, and we've tried everything from multiple reboots, just letting things sit powered off for a little bit, mac address cloning, all sorts of stuff.

    I'm going to try and get my boss to send me to some networking classes, but until then, I'm lost.

    Any tips, pointers, suggestions would be greatly appreciated.
  2. YeOldeStonecat

    YeOldeStonecat Network Guru Member

    Doesn't make sense...I'd look into what might be unique about this next computer that logs in.

    How large are the networks behind them?

    Using web content filtering? That's one bug I've found...I never use it anymore.
  3. jwjames83

    jwjames83 LI Guru Member

    Thanks for the reply.

    The network is only 4-8 devices at the very most. I suspect something strange running on the computers, but . . . . I can't quite pinpoint it.

    The weird thing is, if I plug in a WRT54G into the modem and all the devices into that - everything works fine. But once I put in the RV016, bam - no more IP from the modem, and it refuses to get one no matter what I do. Like I said, nothing fancy, just standard settings except for some ports forwarded.
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