RV042 Acting up. Please help

Discussion in 'Networking Issues' started by jcheung007, Feb 5, 2006.

  1. jcheung007

    jcheung007 Network Guru Member

    Hi folks, I have just recently purchase a RV042 because I like about its load balancing features.

    Setting up the basic config was a snap. The biggest problem that I noticed, is its frequent internet disconnection. Which is more apparent to the Instant Messenger programs, such as MSN and Google Talk. Sometimes, it takes a couple of more clicks to be able to access to the internet, which never happend when I used my Cisco 831 router.

    Here's the scoop:

    1. Using 2 static IPs with SBC ADSL, 6 mb down, 512 up
    2. Windows 2003 Enterprise server, with two other XP box in the same network
    3. Running class A network
    4. Firewall up in RV042

    I have tried lowering the MTU, no luck, called Linksys tech support, they were clueless, and asked me trying to upgrade to a RV082 (What the hell?).

    Please help.. Thanks folks.
  2. omegared

    omegared Network Guru Member

    I have a RV042 and encountered similar issues using the same ISP on both WAN connections. I understand that you have two different static IP address, but given that you are dealing with the same ISP i'd venture to say that the DNS address are the same for both connections? If so then you will have problems with load-balancing. One way i got around this was to put another cheap router between the modem and WAN2. WAN1 stayed static while WAN2 got its ip from the router via DHCP. As far as the RV042 is concerned routing should work properly the consistant drops should have gone away. I really think the routers Dual-WAN ability was intended for use only when you have two different connection types. I hope this helps a little, if not i hope i didn't waste your time.
  3. jcheung007

    jcheung007 Network Guru Member

    Good Advice

    Hi Omega Red,

    Thank you so much for the advice. You're the very first one who has replied and provided useful info. No, you didn't waste anybody's time at all.

    I do have a secondary router which I use one of the five static IPs to run my web cam. So I plugged my RV042's WAN2 to that router and have it up and running in DHCP mode now. I can't say if this is going to work yet but definitely worth a try. Right now, WAN is running on static and WAN2 is on class C address from my cheap Netgear router.

    I hope this will all work out and I will observe the connection status in the next couple of days to find out.

    Once again, thanks so much for the tips. I truly appreciate it.

  4. jcheung007

    jcheung007 Network Guru Member

    Working great!!

    Hi Omega Red,

    Everything seems to be working great. So far, I haven't noticed any disconnection at all after taking your advice. Thanks again for your help, and I really do appreciate it. :) Take care!

    - James

  5. omegared

    omegared Network Guru Member

    Glad i could help you out. Have you setup any type of VPN connection with the RV042? I'm having a heck of a time getting the Linksys Quick VPN configured and working. I think it just sits at Verifying Network and never does anything further.
  6. jcheung007

    jcheung007 Network Guru Member

    Oh boy, we're in the same shoe again. I tried setting up VPN from day one I bought the router, so far, I haven't got any luck at all.

    Of course, I tried contacting Linksys, and they were not being very helpful. I even tried using different VPN clients (Cisco VPN, Nortel Contivity VPN) and none of them work. I'm still doing research right now, and hopefully some day, I will be able to figure it out. It's helpful to have VPN so I can remote in from office and get files I need. Right now, I just use Remote Desktop to send files to myself whenever needed. Major pain in the booty. :-(

  7. jcheung007

    jcheung007 Network Guru Member

    VPN issues resolved

    Hi Omegared,

    A while back ago, you have helped me to get my issues resolved and I'd like to get back to you about the VPN issues that we both had trouble with.

    I bought a secondary Netgear firewall router (model 114) and it came with the Netgear ProSafe VPN client. I used it and it works perfectly fine with my Linksys RV042! Not only that, I can actually connect my RV042 to the 114 (gateway to gateway) with no disconnection at all. Please email me at: james.cheung@gmail.com and I can elaborate more if you're interested. Thanks.

    - James

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