RV042 Issues(?) v1.3.8.2 Firmware

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by eric_stewart, Mar 17, 2007.

  1. eric_stewart

    eric_stewart Super Moderator Staff Member Member

    Anybody have similar problems with their RV042? Here's my story/symptoms:

    The Breezy! Site (www.breezy.ca) had been offline since Monday 12 March 2007 at approximately 7 pm EDT until 6 pm EDT Friday 16 March 2007. I still haven't figured out the exact cause since it seems two pieces of network equipment, namely my PIX 501 and my Linksys RV042 which establishes the DMZ where this web server sits, were both unresponsive when I returned with my family from a business trip. The RV042 has the firmware on it. I noticed 3 times last week where it became unresponsive at about 6 am on consecutive mornings. I reset the router to defaults, and manually reconfigured it on the 3rd occassion...just before my trip, ironically because I thought something was amiss! ;-)

    On another note, I got a lot of excellent help from my ISP (National Capital Freenet: http://www.ncf.ca) who was able to assure me that my DSL modem remained sync'd through the outage, helping me to isolate the problem to (most probably) my PIX since they reported that it had not authenticated since the time when Breezy! went offline. Also, they re-synched my local loop to force the modem to respond and reported excellent line stats. Serendipitously, my brand new Cisco ASA5505 just arrived today. This will replace my PIX501 in any case.

    Also a <b>BIG thank you to Kevin Pare of KSP Hosting!! http://www.ksp.ca </b> Kevin graciously offered for me to change my MX record (mail exchanger) in DNS for the breezy.ca domain to point to his hosting company's mail server so I wouldn't lose any email while the site was offline.

    Anyway....anyone run into similar(ish) issues? If you did, what was your cure? Downgrading the firmware?

    Ooops! Guess what? I just had another outage. The yellow "diag" light was glowing solid.
  2. aviegas

    aviegas Network Guru Member

    How "old" is the RV042 and what's the part number on it? Take a look at the "RV042 Mortality Rate" thread.


    If it's more than 2 years old, you may have the same problem. Indeed, you description sounds a lot like the problem I had (past) with a RV042. Solid diag led. Hung router. Need to reset/reconfigure, etc. After the fix described in the above thread, It's running rock solid for ... let me check.... 16 days! in an unbearably hot environment.
  3. eric_stewart

    eric_stewart Super Moderator Staff Member Member

    Thanks for the link/advice. I have removed the RV042 from service for the time being. I replaced it with a Cisco ASA5505.

    Check out my blogs at www.breezy.ca

  4. aviegas

    aviegas Network Guru Member

    Nice that you are up and running again.

    I'm assuming your RV042 is an "old" model, so it's prone to the power supply problem. If you have the time and skills, please try "fixing" the router and post to the "mortality" thread. If it indeed gets fixed, then we can try to establish a behavior pattern for the problem.
  5. Toxic

    Toxic Administrator Staff Member

    Eric is this the first time this has happened?
  6. eric_stewart

    eric_stewart Super Moderator Staff Member Member

  7. eric_stewart

    eric_stewart Super Moderator Staff Member Member

    I will get it fixed...more out of curiosity than any other reason. I will also post my findings to (as you say) see if there's a trend.

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