RVS4000 VPN Connects, but can't ping or access files

Discussion in 'Cisco Small Business Routers and VPN Solutions' started by Dhondi, Aug 16, 2006.

  1. Dhondi

    Dhondi LI Guru Member

    This is my first post. I'm using a Linksys RVS4000 with FW 1.0.13 and I'm connecting to it using the QuickVPN Software (1.0.39). I can connect using the QuickVPN software, but I CANNOT do the following:

    - Ping a PC on my office network by IP
    - connect to a PC on my network by \\IP_Address
    - Send files, etc.

    The odd thing is that I can do the following:

    - Access the Linksys Setup Page on my office network via it's local IP
    - Access computers on the network using RDP (Remote Desktop)

    So I know that I'm connected. All I want to do is map a network drive or connect to my office printers. Can it be done?

    Any help?

  2. Steve Morris

    Steve Morris LI Guru Member

    Not sure you're going to like the answer..

    This just happened to me too.

    I did some monkeying around to try to isolate it, turning off SPI firewall and Itrustion detection. I think one of those may have caused the router to reset/reboot. But ultimatly, I have rebooted the router and I think in exactly the same configuration it now works. (i.e. I then turned SPI/Intru back on)

    So, try pulling the power cord.

  3. TazUk

    TazUk Network Guru Member

    There is a later version of the Quick VPN client, v1.0.40, so maybe give that a bash :)
  4. OpticalMan

    OpticalMan LI Guru Member

    Dhondi, are you using a cached domain login crudentials and using XP SP2? If so, try creating a local windows login account and then dial in again.
  5. Dhondi

    Dhondi LI Guru Member

    Thanks optical man. I'm using XP Pro SP2 on my laptop and office PC as well. No domain. =(
  6. ThaDRD

    ThaDRD Guest

    How did you guys even get Quick VPN to connect at all? All that I ever get is that Acquiring Network box forever, but on the router it says that the user is connected.

    I got this router to simplify VPN's and it's not.
  7. chiplowry

    chiplowry LI Guru Member

    I got the RVS4000 to replace an old Sonicwall. I also can't get the VPN to connect. It hangs at 'Verifying Network' (although on the router itself, it's says I've connected). Not sure this thing is ready for prime time just yet.
  8. rgould

    rgould LI Guru Member

    i am trying to do gateway to gateway between the RVS4000 and a Cisco 3005. i spent ages with the linksys people trying to determine why i was unable to do anything more than ping the LAN address on the Cisco. it turns out that the routers on the Cisco side needed to add my 192 address scheme to their acceptable routing list.

    now that i have a stable vpn connection between the two i can ping and ssh to addresses, but i am only able to access SOME of the addresses via RDC. and i am unable to browse ANY addresses via SMB. and i am unable to web browse any addresses other than the web config pages for the Linksys and the Cisco from the opposite LANs.

    using the the quickvpn client i can remotely attach to the Linksys and do whatever. and using the Cisco client i can remotely attach to the Cisco network and do whatever. but the tunnel between the two isnt allowing certain protocols/talk/etc..

    i have tried this with and without the Linksys firewall, and with and without the firewall on the clients/servers behind the Cisco.

    and i am using the 1.0.13 firmware. and cisco support has reassured me that there isnt anything in beta as of today.

    this is failing between both mac to pc, and pc to pc.

    i have rebooted the Linksys several times to no avail.

    linksys support is pretty clueless about the RVS4000 in my experience so far.

    any love/ideas?
  9. emgnetadmin

    emgnetadmin LI Guru Member

    RVS4000 issues

    just finished with a VPN setup on RV0041. I had same issues. Tech support was great, both email and chat. They can help youout if you enable remote management on both routers. 2 things to check right away are making sure security is setup the same at both locations and each has a unique domain name.That should take care of the ping. Then make sure that each locations IP address range is unique and setup in the access rules to both send and receive on each router in the VPN. That will add the machines to your workgroup. Hope this helps. I am going to expand our network with an additional 3 RVS4000's in the next week, hoping it goes smooth!
  10. JPBOSS

    JPBOSS LI Guru Member

    Running a brand new RVS4000_FW 1.0.13. Only one problem, the IPS feature is causing my company's outgoing VPN connection to fail. IPS log excerpt is below.
    No Time Name Source
    1 2006-08-28 02:33:10 IP_TRUNCATED
    2 2006-08-28 02:33:10 IP_TRUNCATED
    3 2006-08-28 02:31:22 IP_TRUNCATED
    4 2006-08-28 02:31:21 IP_TRUNCATED
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