wag354g setup trouble, 'not able to connect to internet'

Discussion in 'Other Linksys Equipment' started by l33n, Nov 17, 2005.

  1. l33n

    l33n Guest

    hi i have just got a linksys wag354g and have been having alot of trouble getting it to work.

    i have ran through the setup as stated on the install disk.
    all goes well antill the final stage when i try to save the parameters.

    when doing this the install program says

    'Checking internet connection'
    Please wait........ '

    then im faced with a pop up saying
    "The router is not able to connect to the internet. Try turning the cable/DSL Modem Off and back on again."

    i have done this aswell as go over my setings again and again along with reseting the router again, and again.

    this has been going on for well over 24hours now so i thought id seek help with this.

    anyone help me?

  2. rona

    rona Network Guru Member

    Glad to know I not alone, just about have to have four years of Network College.
    Wish they made plug and play Routers and IP Cameras.
  3. calum

    calum Network Guru Member

    What do you need to install? Don't even remember getting a disk with mine, I just plugged it in and configured it via the web interface.
  4. TheProf

    TheProf Network Guru Member

    I've had 3 of these units, and the setup disk has never worked!

    The easiest option is to set it up manually.

    open the default web page of

    Assuming you are in the UK, you will need to set the router up for:

    Encapsulation = RFC 2364 PPPoA
    Multiplexing = VC
    VPI = 0
    VCI = 38
    Username / Password = As supplied by your ISP

    Select "Keep Alive"

    Obtain an IP address automatically (unless you have a fixed one)

    Click on SAVE

    Give it couple of seconds, and it should connect. If it doesn't, you can go to the Status tab, and force it to connect.

    Don't forget to add some form of security to the wireless side of the router. Ideally, you should use WPA instead of WEP, as it is more secure.

    Hope this helps,
  5. can't reconnect wag354g wireless connection after setup


    Sounds like a problem I've encountered. I set up the router and actually get an internet connection. No problem. Until, I disconnect my current connection. When trying to reconnect I get the error "limited or no network connection". Which means I cannot even access the router IP ( Neither the wireless nor the physical network connection work. Both are disabled. To solve the problem, I have to reboot the router and resetup everything. Very irritating.

    I'm running a linksys wag354g router, windows XP, PPPoE LLC, with dhcp disabled.

    I'll be trying the "keep alive" option to see if that helps any. I'm just a bit worried that it will eat into my bandwidth (yes, I've got a cap :(( )

  6. NineToTheSky

    NineToTheSky Network Guru Member

    I had the same problem, and I found that the cause of it was because under Windows XP Network Connections, my network adapter (in my case the ethernet adapter) was disabled. As soon as I enabled it, everything was fine. (Well, nearly: because I had done a partial installation, I had to reset the WAG354.)

    Hope this helps.
  7. Viper_74

    Viper_74 Network Guru Member

    Same problem here, 354G works fine for network and all, but the Adsl connection won't come up. If trains in and gets the dsl up link, then it get's a ip (sometimes) and then immediately loses it's link again, the speeds are always different and sometimes the modulation too.

    My Zyxel 650 works perfectly, and I checked with the ISP and the Zyxel connects with no problems and the Linksys has a strange way of connecting. All the settings regarding the connection are set right. I had a WAG54G before this one and that one worked like a charm.
  8. NeilM

    NeilM Guest


    I have the same issues getting a connection using BT as the ISP.. The steps ANdy lists above work fine and the settings are saved but it still won't connect and get an IP.

    Linksys support could not help. Said it's an ISP issue.

    Any other suggestions?

    Thanks, Neil
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