WAP4400N - How to troubleshoot poor performance?

Discussion in 'Other Linksys Equipment' started by markinsf, May 18, 2007.

  1. markinsf

    markinsf LI Guru Member

    Hey there,

    I recently installed a new WAP4400N at a client. They report they are having problems with the WAP and have to reboot the device almost every day.

    Can any provide some insight on how to troubleshoot this?

    I thought the WAP4400N was Linksys's top of the line WAP. I am very disappointed about these problems.

    The config is:
    Linksys RV082 VPN router -> Dell 24-port unmanaged switch ->WAP4400N

    DHCP is being handled by Windows server 2003 plugged into the switch.

    So far I have upgraded the firmware, changed to a different channel (11), and set the WAP to only use B and G protocols. Security is 64-bit WEP

    What else could possibly be the problem?

    Apparently, at times no new users are allowed to connect. There are never more than 5 or 6 people using the WAP at any given time.

    Thanks for any advice.
  2. markinsf

    markinsf LI Guru Member

    anyone out there? :innocent:
  3. Toxic

    Toxic Administrator Staff Member

    what are the users actually doing on the network? p2p file sharing is renowned for killing / rebooting the router.
  4. markinsf

    markinsf LI Guru Member

    I *DO NOT* recommend buying any draft-N wireless devices

    Bought the WAP4400N for one of my clients. Since it is Linksys "Business Grade" I thought it would be the best choice since my client was, in fact, a business.

    Had all sorts of problems with the WAP refusing new connections, or just losing connectivity.

    Did a little research and it turns out draft-N devices are problematic across all brands. WTF! Thanks for wasting my time Linksys.

    Replaced the WAP4400N with a WAP54G and the client reports a troublefree week of uninterrupted wireless.

    I simply cannot believe Linksys would put out a POS product like this.

    Anyone having probs with a WAP4400N or other draft-N device - don't waste your time trying to troubleshoot the thing. Just return it and get an 802.11G appliance.
  5. vorgusa

    vorgusa LI Guru Member

    I agree.. I had one from the beginning and it would not even connect to linksys own Desktop N antenna, I did notice that they finally fixed that problem, but that should not be an issue a released product should have
  6. 0x00C0FFEE

    0x00C0FFEE LI Guru Member

    I have same problem. Have to reboot almost every day.

    I have same problem. Have to reboot almost every day.

    Any one has any info? Is there a beta firmware anywhere or coming out anytime soon? Did talk to Linksys tech support but after changing what they suggested still problems

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