WRT54GL No Longer Exist - As per Linksys

Discussion in 'Cisco/Linksys Wireless Routers' started by mealto, Jun 22, 2007.

  1. mealto

    mealto LI Guru Member

    Just received a call from Linksys and there is no replacement coming for a defective WRT54GL. The voicemail indicated that they want authorization to send a WRT54G instead.

    Is the WRT54GL no longer being made?
  2. Mastec

    Mastec Network Guru Member

    They are probably out of stock. So they want to send you a version 8. I would get on the phone and demand they find a GL to replace your GL.
  3. mealto

    mealto LI Guru Member

    The rep on the phone has confirmed your guess.

    1. WRT54GL is out of stock at their warehouse
    2. All units sent from the warehouse are refurbished (not new)

    Rep tried to get authorization from me to ok a WRT54G replacement but I asked to speak to a supervisor as I do not want a lower priced model replacing one that I had paid more for. No supervisor available, she will try her best to get a supervisor to call me back within 24-48 hours but there is no guarantee.

    Time to jot down some notes on this entire process and document it on a blog somewhere....
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