wrt54gx4 FW upgrade and hard reset question

Discussion in 'Cisco/Linksys Wireless Routers' started by jdicarlo, Sep 7, 2006.

  1. jdicarlo

    jdicarlo LI Guru Member

    I am not able to connect to my work vpn server via my cisco 4.x vpn client via the TCP transport over my wireless link. Both TCP/UDP transports work fine when I am wired to the router directly

    That being said, Linksys said that I needed to upgrade the FW from 1.00.15 to 1.00.17 and then do a hard reset by pressing the reset button continually for 60 seconds and every 20 seconds un-plug and re-plug in the power while still pressing the reset button. I asked the tech. what the difference was between a soft and hard reset and got a bogus answer. She said my problem would be fixed only with a hard reset.

    I started having my vpn wireless problem when I replaced my dead wrt54g rev. 1. with a new wrt54gx4 system. It came delivered with 1.00.15 and has been working flawlessly with only this exception. I did the FW upgrade and still have the problem vpn issue. I did not do the hard reset because I want to know what it does differently than a soft reset.

    Does anyone really know what a hard reset does? Why is it not part of the readme for the FW upgrade? Has anyone seen this vpn problem with wireless?

    Any pointers would be appreciated,


  2. Guyfromhe

    Guyfromhe Network Guru Member

    A soft reset is just resetting the router (rebooting it) a hard reset actually clears the NVRAM and restores factory defaults on it.
    It's a good idea to do it because settings could have become corrupt, also they may have added, removed or changed the way NVRAM is structured in the firmware you just installed.
  3. jdicarlo

    jdicarlo LI Guru Member


    After a FW upgrade the system reboots. One would think if a hard reset is required they would force one to happen automatically. Especially if settings could have become corrupt, or if they may have added, removed or changed the way NVRAM is structured. Not doing it is very bad practice.
  4. Guyfromhe

    Guyfromhe Network Guru Member

    Usually the settings don't change and many times it works fine without a hard reset however it's highly recomended, particularly if you have trouble after it.
    If they forced it it would mean everyone would loose their settings without realizeing it... This way they can go back and write them down before they do it if they want.
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